Returns & Exchanges
At KITSCH, we want you to love your beauty essentials, which is why we offer a 90-day return window for most items in their original condition. If you are not completely satisfied with your purchase, our streamlined process makes returns and exchanges simple and stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.
Pack and Ship
Securely pack your items in the original packaging if possible, attach the prepaid label, and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing